فندق سمارتس

Luke Preston★★2025-10-10

I rarely leave negative reviews, but our experience here was frustrating from start to finish. Upon check-in, one manager told us the hotel had no air conditioning. After spending a night in a stifling room with only a small fan, another manager informed us the nezt day we could have switched rooms.…

Hanita★2025-09-16

Room size ok, toilet smell from sewer, water drainaged was blocked, no towel available upon checking, need to come down to reception twice to get towels. Service very bad. Did not attend to complaints. Not recommended for tourists

Zarina Abdul Wahid★2025-09-16

The bathroom was smelly and water hose leaking badly. The service was very bad. When asked for towels since there was no towel in the room, we got scolded by the reception lady. We were very dissapppointed. The hotel should their service and their facilities.