Ozzie Chraibi★ · 2025-12-05
Terrible customer service. Hidden fees including 500 dirhams to close the account. Would not recommend this only agency in Marrakech bank where wait time to see an agent is excessive.
مال وأعمال · مراكش
CFG Bank - Agence Marrakech



Terrible customer service. Hidden fees including 500 dirhams to close the account. Would not recommend this only agency in Marrakech bank where wait time to see an agent is excessive.
I would like to give 5 stars to Amal Lebjioui. she was the only person at the agency who provided a real solution to my problem. The rest of the staff were unresponsive, offering communication without any real action. Also, Oumaima, who helped open my account online, failed to inform me that I neede…
Incredibly slow service. Each operation takes more than hour
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